Here’s a comprehensive breakdown of the detailed segments under Facility Management (FM) Services, which encompass a broad range of functions designed to ensure the efficient, safe, and sustainable operation of buildings and infrastructure
1. Soft Services
These are non-technical, support-focused services that contribute to the comfort, safety, and cleanliness of the facility.
Subsegments:
Housekeeping & Janitorial Services
Pest Control
Waste Management (Hazardous & Non-Hazardous)
Landscaping & Horticulture
Cafeteria & Pantry Management
Mailroom & Courier Services
Reception & Front Desk Management
2. Hard Services
These involve technical and engineering-related services for maintaining building infrastructure and systems.
Subsegments:
Electrical Systems Maintenance
Plumbing & Drainage Systems
HVAC (Heating, Ventilation & Air Conditioning) Maintenance
Elevator & Escalator Maintenance
DG Sets / Generator Maintenance
Fire Safety Systems (Alarms, Extinguishers, Hydrants)
Energy Management & Audits
3. Security & Surveillance Services
Protects the facility and its occupants from theft, vandalism, and emergencies.
Subsegments:
Manned Guarding
CCTV Surveillance & Monitoring
Access Control Systems
Fire Safety Drills & Emergency Response
Visitor Management Systems
Alarm & Intrusion Detection Systems
4. Technical Support Services
Focused on managing IT and digital infrastructure within the facility.
Subsegments:
Server Room Maintenance
Network Cabling and Troubleshooting
Access Control Systems
Data Center Facilities Management
UPS/Inverter Maintenance
Smart Building Integration (IoT-based monitoring)
5. Compliance & Regulatory Management
Ensures adherence to statutory and environmental regulations.